About AiKon

Our Mission

We believe every e-commerce store — from a one-person Shopify shop to a large enterprise — deserves fast, accurate customer support. AiKon gives merchants an AI agent that handles order questions, returns, product searches, and FAQs so their team can focus on growing the business.

What We Do

AiKon connects directly to your store data — orders, products, and inventory — so the AI agent can answer customers with real information, not scripted responses. It works across Shopify, WooCommerce, and TikTok Shop, and reaches customers on live chat, WhatsApp, email, SMS, Messenger, and Instagram.

Why AiKon

• Real store data — the AI reads your actual orders and products instead of guessing
• Handles real actions — processes returns, cancellations, and refunds with confirmation safeguards
• Multi-channel — one AI agent across live chat, WhatsApp, email, SMS, and social platforms
• Quick setup — install and connect in under 5 minutes, no developer required
• Human escalation — automatically hands off to your team when the AI cannot resolve an issue

Get Started

AiKon offers a free plan with 30 AI conversations per month — no credit card required. Create your free account and connect your store in minutes.

Contact Us

Have questions? Reach us at support@aikon-chat.com or visit our contact page.